Our telephone survey work has increased markedly over the past few years. The most recent of these resulted in over 3,000 extremely detailed responses.
The latter survey was highly stratified and segmented. The client wanted an exact number of responses, of an exactly specified type, for specific regions of the UK and for specified areas of London.
Exceptionally, this required almost 17,000 phone calls. All targets were met and two full reports generated within a very tight four-month deadline.
None of our telephone work is subcontracted. It is all carried out by full and part-time Pye Tait staff under strict in-house supervision.
Pye Tait have, as always, provided an exemplary service during the … review. We have been more than happy with the quality of the reports you have provided, and timely updates, and despite our sometimes tardy responses to you, you have managed to keep us moving forward.